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About Us

Our team

The Company

Our unique advantages

Our team

Elena Sergeeva

Founder & CEO

 

Dmytriy Nikolin

Head of Product & IT

 

Victoria Grundmann

Head of Content

 

Sarah Block

Head of Patient Service Department​

Olga Nikolin

Accounting Department

 

Wael Taboubi

Head of Middle East region

 

Dr. S. Scholz

Medical Advisor

 

Dr. Farrukh​

Medical Advisor

 

Linda Postupalska

Medical Advisor

Alexandra Umbach

Patient Case Manager

 

Ekaterina Ostrovskaya

Patient Case Manager

 

Max Tompson​

Patient Case Manager

Martin Streuer

Patient Case Manager

 

Moustafa Mohamed

Patient Case Manager

 

Victoria Wirtz

Patient Case Manager

 

Myroslava Lysak

Head of Travel Department​​

 

Badr Ismail

Travel Manager

 

Liam Miller

Travel Manager

 

Svetlana Terekhina

Travel Manager

 

Yassin El-Debasiy

Travel Manager

 

Eugeniy Kryshmaru

Senior PPC Manager

 

Maryna Lorenz

Business Development

 

Tatjana Gurbich

Content Manager

 

Sergii Zakharchenko

Content Manager

 

Isabel Nejem

Content Manager

 

Nadezhda Kohler

Content Manager

 

You

Your Dream Job

 

 

The Company

Booking Health™ is the portal for direct booking of treatment in leading clinics around the world.

The portal presents more than 250 clinics with the highest accreditation throughout the world.

By booking medical services with the help of Booking Health™, patients receive the necessary service and full medical support, as well as save on diagnostics and treatment from 40% up to 70%, as compared to a direct contact with the clinic.

Thus, working with us will save you both time and money.
 
As the first medical tourism company in the world with the ISO 9001 quality certificate, we have been adhering to high quality standards for assessing and selecting hospitals for patients for more than 15 years and for organizing the full service package.
 
The company is registered in the commercial register of the city of Bonn under the number HRB 21122, headquartered in Bonn, Germany. Today, Booking Health™ serves patients from 75 countries in 11 different languages.

 

The mission is to bring access to medical services to a new qualitative level by offering our patients a combination of advanced medicine and the highest service focused on the patient and their recovery.​ 

 

Booking HealthTM serves patients from 75 countries in 11 languages and is focused on the following: 

 

  • Diagnosis – diagnostic programs for already known diseases 
  • Treatment – programs aimed at providing treatment of the corresponding diseases 
  • Rehabilitation – rehabilitation programs with an opportunity to select their terms and duration 
  • Rejuvenation and recreation – spa programs, check-up, detoxification, weight loss

 

«The concept of the platform allows a patient to choose an appropriate program on his own. The hospital confirms all the selected treatment programs with respect to their appropriateness and possible adjustments in accordance with the indications of the patient’s attached medical records.»  Elena Sergeeva, Executive Director

 

Analytics of the market of medical services

According to the requirements of the international quality standard, we carefully approached the selection of hospital partners. When recommending a certain healthcare facility to patients, first of all we use the system-statistical approach.  

When analyzing the annual qualification report of the hospitals and collecting data from patients, we pay attention to 400 mandatory items in the hospital report, the main of which are:  

  • Number of surgical procedures performed and percentage of successful ones
  • Hospital specialization when it comes the patient’s disease
  • Lack of complications, patient safety
  • Introduction of advanced technologies and hospital’s equipment level
  • Level of competence of the medical personnel

 

Payment directly to the hospital

All hospitals presented on the Booking Health™ platform are healthcare facilities with the highest accreditation and a long history. For all hospital services customers pay directly at the place or via bank transfer. If you do not have a medical visa, a prepayment may be required. 

 

Reduced risk

All medical programs are insured for the sum of 200.000,00 €. In the event of unforeseen expenses, those foreign patients who book services through Booking Health™ should not pay extra in the treatment process.

 

All inclusive

You get the full service package. The service fee of Booking Health™ includes the following important functions:

  • Analytical selection of the best hospital and accelerated reservation of the place
  • Audit of financial expenses: no extra costs for foreigners
  • Individual coordinating manager at the hospital for the entire period of the medical program
  • Involvement of other specialists in solving complex medical problems
  • Provision of prescriptions for purchasing original medications after the completion of the program
  • Interpreter
  • Translation of medical documents
  • Visa support
  • Transfer: Airport-Hospital-Airport
  • Insurance against increased costs in case of complications with a cover of 200 000 € and valid for 48 months

 

 

Our unique advantages

Why do 12,000 patients choose the Booking Health™ service every year?

 

Direct contracts with hospitals and medical competence

Booking Health™:
All payments for treatment are made directly to the hospital. Transparency of calculations allows for an accurate tracking of the final cost and direction of expenditure of funds. We conduct an annual qualification assessment of all hospitals in Germany and on the basis of analytics and the preferred cost we recommend to you the most specialized medical institution.

Medical intermediaries:
They do not have direct contracts with the hospitals. Full payment is made directly to them, but not to the hospital. A non-transparent system of work usually causes a rise in the cost and low quality of medical services, since the priority recommendation for the patient is a limited number of hospitals with which it was possible to establish cooperation. 

Self-organization:
It poses a high risk to not take full advantage of quality medicine, as it is very easy to make a mistake when choosing a specialized hospital. Increased cost may be incurred along with a subsequent change of the hospital and payment to the hospital according to the external system as an international patient.


Planning down to the smallest detail

Booking Health™:
Early preparation and careful planning of the organization of treatment abroad play a significant role in the effectiveness of the treatment itself and minimization of the final sum. The basic service fee of Booking Health™ enables one to avoid unnecessary costs in the treatment process and guarantees safety and comfort for the patient.

Cost of organizational services

Medical intermediaries:
The first priority of commercial organizations is to increase the cheque, whereas the quality of medicine and patient comfort are secondary. All the organizational actions are actually made by the patient.

Self-organization:
The total cost for treatment usually increases. A non-professional cannot plan treatment abroad, and therefore the hospital’s management takes care of the entire organizational process, which leads to the significantly increased costs in the final invoice.


Fixed cost  

Booking Health™:
The patients of Booking Health™ are not required to pay any investment fee to the hospital and any extra charge for possible complications, since the treatment program includes an insurance against complications. Thus, Booking Health ™ patients receive a standard cost, the same as German citizens, which is 40% lower than that one offered to those who do not have the necessary insurance.

The insurance is valid only for medical programs offered by Booking Health™ for a period of 48 months and covers expenses up to 200,000 euros.

Medical intermediaries:
They add their own extra charge to the cost, which already includes an investment fee and increase for possible complications. In case of unforeseen expenses, the patient will have to pay all additional amounts on their own. It is because of inflated prices from medical intermediaries that there is a myth about the high cost of treatment in Germany, compared to other countries, such as Israel and Turkey.

Self-organization:
You will be able to avoid extra charges from intermediaries, but additional 40% will still be initially included in the total invoice due to the absence of the necessary type of insurance. You will have to pay all additional costs by yourself.




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