Accessibility Statement
We (Booking Health GmbH), as the website operator, strive to ensure that the website complies with the relevant accessibility regulations. The following legal provisions apply to us:
The North Rhine-Westphalia Act on Equal Opportunities for People with Disabilities (North Rhine-Westphalia Equal Opportunities Act - BGG NRW) and the Barrier-free Information Technology Ordinance of North Rhine-Westphalia (BITVNRW)
Website
This Accessibility Statement applies to the website
Website Publication Date
This website was published on 11.11.2010.
Website Last Updated
This website was last significantly revised on 07.02.2025.
Feedback and Contact Information
Have you noticed any deficiencies in the accessibility of content on our website, or do you have comments or questions regarding accessibility? Please contact us:
Booking Health GmbH
R3 Businesscenter Langenfeld
Raiffeisenstraße 3, Gebäude A
40764 Langenfeld
Deutschland
Phone number: +49 228 972 723 20
Fax: +49 228 972 723 13 20
Email: info@bookinghealth.com
Web: bookinghealth.com
Telephone Helpline for People with Disabilities
We have a telephone helpline for people with disabilities and users of assistive technology. You can reach them at the following phone number:
+49 228 972 723 20
Compliance Status
This website is not fully compliant with the accessibility regulations applicable to us. Specifically:
- Images without alt text: Some images on the website lack descriptive alt text.
- Missing form field labels: Certain form controls lack appropriate labels.
- Empty form labels: There are form labels that contain no content.
- Empty or unlabeled buttons: Some buttons are empty or lack meaningful text.
- Invalid ARIA references: There are references using aria-labelledby or aria-describedby whose target elements do not exist on the page.
Justification
Booking Health GmbH is constantly working on improving its website and, due to the volume of material on the portal, has not yet been able to make all content and services digitally accessible.
Arbitration Procedure
If a satisfactory solution has not been found even after providing feedback to the contact person mentioned above, you can contact the Arbitration Board pursuant to Section 16 of the Federal Act on the Protection of Persons with Disabilities (BGG). The Arbitration Board is tasked with supporting out-of-court dispute resolution in disputes concerning accessibility between people with disabilities and federal public bodies. The arbitration procedure is free of charge. Legal counsel is not required. Further information on the arbitration procedure and application options can be found at: www.schlichtungsstelle-bgg.de.
You can reach the arbitration board at the following address:
Arbitration Board under the Federal Disability Equality Act
at the Federal Government Commissioner for the Affairs of Persons with Disabilities
Mauerstraße 53
10117 Berlin
Phone number: +49 (0)30 18 527-2805
Fax: +49 (0)30 18 527-2901
Email: info@schlichtungsstelle-bgg.de
Enforcement Procedure
If you believe that you have been disadvantaged by the inadequate accessibility of our website, you can contact the relevant enforcement body. You can reach them at:
Ombudsman's Office for Accessible Information Technology of the State of North Rhine-Westphalia at the State Commissioner for People with Disabilities
Fürstenwall 25
40219 Duesseldorf
Email: ombudsstelle-barrierefreie-it@mags.nrw.de
All information about the Impressum can be found here:
https://bookinghealth.com/Impressum.html
All information about Data Protection and the Disclaimer can be found here: https://bookinghealth.com/privacy-policy.html
Creation of this Accessibility Statement
This statement was created on July 14, 2025.
The statement was last reviewed on July 14, 2025.
Source:
Contact Us
Booking Health guarantees
- Analysis of statistics and selection of the best clinic
- Fixed final price (additional costs will be covered by insurance)
- One year of medical support by your attending physician after the treatment
thanks for your request.
Within 1 working day, a medical advisor will study your request and contact you by phone (German or your local number will be displayed).
This call is free for you.

Booking Health guarantees
- Analysis of statistics and selection of the best clinic
- Fixed final price (additional costs will be covered by insurance)
- One year of medical support by your attending physician after the treatment