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Booking Health 🏥 Hospital and the best health care booking service in the world

Accessibility Statement

We (Booking Health GmbH), as the website operator, strive to ensure that the website complies with the relevant accessibility regulations. The following legal provisions apply to us:

The North Rhine-Westphalia Act on Equal Opportunities for People with Disabilities (North Rhine-Westphalia Equal Opportunities Act - BGG NRW) and the Barrier-free Information Technology Ordinance of North Rhine-Westphalia (BITVNRW)

 

Website

This Accessibility Statement applies to the website

http://www.bookinghealth.com.

 

Website Publication Date

This website was published on 11.11.2010.

 

Website Last Updated

This website was last significantly revised on 07.02.2025.

 

Feedback and Contact Information

Have you noticed any deficiencies in the accessibility of content on our website, or do you have comments or questions regarding accessibility? Please contact us:

Booking Health GmbH

R3 Businesscenter Langenfeld

Raiffeisenstraße 3, Gebäude A

40764 Langenfeld

Deutschland

 

Phone number: +49 228 972 723 20

Fax: +49 228 972 723 13 20

Email: info@bookinghealth.com

Web: bookinghealth.com

 

Telephone Helpline for People with Disabilities

We have a telephone helpline for people with disabilities and users of assistive technology. You can reach them at the following phone number:

+49 228 972 723 20

 

Compliance Status

This website is not fully compliant with the accessibility regulations applicable to us. Specifically:

  • Images without alt text: Some images on the website lack descriptive alt text.
  • Missing form field labels: Certain form controls lack appropriate labels.
  • Empty form labels: There are form labels that contain no content.
  • Empty or unlabeled buttons: Some buttons are empty or lack meaningful text.
  • Invalid ARIA references: There are references using aria-labelledby or aria-describedby whose target elements do not exist on the page.

 

Justification

Booking Health GmbH is constantly working on improving its website and, due to the volume of material on the portal, has not yet been able to make all content and services digitally accessible.

 

Arbitration Procedure

If a satisfactory solution has not been found even after providing feedback to the contact person mentioned above, you can contact the Arbitration Board pursuant to Section 16 of the Federal Act on the Protection of Persons with Disabilities (BGG). The Arbitration Board is tasked with supporting out-of-court dispute resolution in disputes concerning accessibility between people with disabilities and federal public bodies. The arbitration procedure is free of charge. Legal counsel is not required. Further information on the arbitration procedure and application options can be found at: www.schlichtungsstelle-bgg.de.

 

You can reach the arbitration board at the following address:

 

Arbitration Board under the Federal Disability Equality Act

at the Federal Government Commissioner for the Affairs of Persons with Disabilities

 

Mauerstraße 53
10117 Berlin
Phone number: +49 (0)30 18 527-2805
Fax: +49 (0)30 18 527-2901
Email: info@schlichtungsstelle-bgg.de

 

Enforcement Procedure

If you believe that you have been disadvantaged by the inadequate accessibility of our website, you can contact the relevant enforcement body. You can reach them at:

 

Ombudsman's Office for Accessible Information Technology of the State of North Rhine-Westphalia at the State Commissioner for People with Disabilities

 

Fürstenwall 25

40219 Duesseldorf

Email: ombudsstelle-barrierefreie-it@mags.nrw.de

 

All information about the Impressum can be found here:
https://bookinghealth.com/Impressum.html

 

All information about Data Protection and the Disclaimer can be found here: https://bookinghealth.com/privacy-policy.html

 

Creation of this Accessibility Statement

This statement was created on July 14, 2025.

The statement was last reviewed on July 14, 2025.

 

Source:

eRecht24


Contact Us

Booking Health guarantees

  • Analysis of statistics and selection of the best clinic
  • Fixed final price (additional costs will be covered by insurance)
  • One year of medical support by your attending physician after the treatment

thanks for your request.


Within 1 working day, a medical advisor will study your request and contact you by phone (German or your local number will be displayed).

This call is free for you.

Motivator

Booking Health guarantees

  • Analysis of statistics and selection of the best clinic
  • Fixed final price (additional costs will be covered by insurance)
  • One year of medical support by your attending physician after the treatment
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